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42 results (tag: customer service)

Big data needs a big re-think: consumers are more anxious, but businesses can restore trust with greater transparency

Global KPMG study of 25,000 consumers reveals that we are embracing new technology, but…

KPMG ROMANIA SRL
Bogdan Ion takes over the position of Chief Operating Officer for the Central and South Eastern Europe and Central Asia Region

Starting of July 1st, Bogdan Ion, Country Managing Partner EY Romania, also takes over…

ERNST & YOUNG…
What do we need the HR Director for in the digital age

The results of Valoria's study "Trends and challenges in HR" show that in the…

Global fintech landscape dominated by innovative solutions focused on radically transforming  financial services

A recent global survey conducted by KPMG shows that financial institutions perceive fintech…

KPMG ROMANIA SRL
Which are the most client centric industries in Romania?

In the digital era, consumer experience decides the business champions. Companies that…

Innovation will always be the key driver in our business

MCR Interview: Alexandru Chiru, Country Manager, HL Display

HL DISPLAY SRL
Customer relationship – a never ending story

A new chorus has cast a spell over the business world: "customer relationship"

Only one in four companies integrates all sales channels available

According to a SAP study, the world leader on the business software solutions and…

SAP ROMANIA SRL
Maximizing sales by bringing innovation, optimising efficiency and confidence

Products properly merchandised increase the chances of an impulse purchase.

HL DISPLAY SRL
Self-service data visualization and exploration, a growing trend

Executives will gain advantage by moving beyond simply knowing what happened to preemptively…

Utilities x.0: energy companies prepare for a reboot

What will Europe’s utilities sector look like in 2030? Our research sheds light on…

BEARINGPOINT SRL
What measures should be taken to improve customer experience

A well-executed recall strategy can be an efficient part of the strategy dedicated to…