loader

articles

42 results (tag: customer service)

Artificial Intelligence: a forward-looking phenomenon or a catalyst for a people-centric organizational culture?

Author: Claudia Sofianu, Partner, People Advisory Services leader, EY Romania

ERNST & YOUNG…
Nestle reports global results for 2023 and announces 7.2% organic growth

Unprecedented inflation over the last two years has increased pressure on many consumers…

NESTLE ROMANIA SRL
KPMG Global Economic Outlook-Global inflation easing but high interest rates and public policy uncertainty take their toll on economic growth

Produced by leading economists from KPMG member firms around the world, this year’s KPMG…

KPMG ROMANIA SRL
How do we measure correctly the return on investment in employee training?

Author: Constantin Magdalina, Expert Trends and Emerging Technologies

5 ways AI is increasing the performance of sales and marketing teams

Elena Badea, Managing Director, Valoria Business Solutions

Cegeka Romania continues to grow with a turnover of 47 million euros in 2022, 30% higher than in 2021

The success is entirely due to the close cooperation with clients and the professionalism…

CEGEKA ROMANIA SRL
Major management practices changed by AI

Elena Badea, Managing Director, Valoria Business Solutions

KPMG Global Economic Outlook - H1 2023: Inflation and supply chain fears easing, but global economy continues to face uncertainty

The outlook for the global economy has taken a positive turn in the first…

KPMG ROMANIA SRL
KPMG Private Enterprise Global Family Tax Monitor: Large differences in tax paid for generational transfers across jurisdictions

This is the conclusion of the latest KPMG Private Enterprise Global Family Business Tax…

KPMG ROMANIA SRL
Cyber considerations CISOs should prioritize in 2023

The results of the latest KPMG study “Cybersecurity considerations 2023” show that more…

KPMG ROMANIA SRL
Future of Defense - a race to adapt and transform

In this report – Future of Defense - we seek to imagine the world…

KPMG ROMANIA SRL
Sustainability Reporting - Catalyst for change and vital role in building the future

The CSRD has introduced wide-ranging changes to the reporting requirements, and also includes…

KPMG ROMANIA SRL