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31 results (tag: customer service)

Customer centricity the apple of discord between executives

What the client wants, the executives must implement - so it seems to be…

5 factors which block customer focus within the company

In the study by Valoria and Doingbusiness.ro, the Barometer of customer focus in Romanian…

Subway®  Romania finished 2017 with excellent financial results and prepares opening 10 new restaurants in 2018

SUBWAY® Romania, part of the world's largest fast service restaurants chain, ended 2017…

Accenture extends its business process services in Romania through the inauguration of a new center in Brasov

Accenture will provide customer service management business processes and create new job…

OPTEX: Dragos Enea, the new Customer Service Manager for Romania and Bulgaria

OPTEX, world leader in the development of the solutions of detection, announces the appointment…

OPTEX ROMANIA
GDF Suez Romania changed its name in Engie Romania

The distributor and supplier of gas and electricity, GDF Suez Romania became officially,…

NEW AGE SERVICES - How much technology in customer service?

Mastermind Communications announces the "New Age Services - How much technology in customer…

Credit Risk & Debt Collection Forum: about the details that define success in debt collection

"Outsourcing the process of collection has an impact on the business sector, on the…

The Customer Service concept is becoming a means for brand promotion – service quality creates a communication bridge between the business and the client

Gabriel Prefac, Customer Service Director – Groupama Asigurari, speaker at the 12th edition…

Over EURO 3.9bn are lost annually in Europe because of the inability of companies to loyalize their clients

Expo Media is organizing Customer Experience Forum, a premium event focused on attracting…

How fast companies should respond to the clients’ requests in order not to lose them

According to the Global Customer Service Survey annual survey, conducted by the Interactive…

Customer Service Business Safari 2014

The second edition of CSBS – Customer Service Safari, organized by Mastermind Communications…