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The Customer Service concept is becoming a means for brand promotion – service quality creates a communication bridge between the business and the client

Gabriel Prefac, Customer Service Director – Groupama Asigurari, speaker at the 12th edition of Customer Care Conference, explains which the main characteristics of the customer care market in Romania are.

The event, organized by Conference Arena, part of Marketing Insiders Group, will take place on November 12th 2015 at Golden Tulip Hotel in Cluj-Napoca. At the conference, top & middle managers from various industries are expected: telecom, pharma, energy insurances, finances, auto, etc.

 

For more information, please access the Romanian version of the article, here, or the official webpage of the event, www.conference-arena.com.
 

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EXPO MEDIA AGENCY SRL