ArticlesHorvath: 75% of world trade is done through indirect sales channels, but only a third of companies capitalize them adequately
ArticlesNN health insurances have offered compensation of approximately 40 million euros for the medical problems faced by Romanians in the last 8 years
ArticlesColliers: The number of residential properties sold in Bucharest in the first quarter of 2024 was 18% higher than in the same period last…
ArticleseJobs survey: 7 out of 10 employers will offer employees benefits during the Easter holidays. Cash bonuses, gift vouchers and baskets with seasonal products…
ArticleseJobs x Up Romania survey: 41% of employees are dissatisfied and very dissatisfied with their current job
InterviewsFast Talks: Lexus RX 450+ a statement of personality and nonconformity
InterviewsHow do we evaluate shares in 2024? Opportunities vs. risks
InterviewsEmpowering your digital journey with SoftwareOne, globally and locally. Turn vision into reality with a valuable recipe
InterviewsNoventiq: Unlocking Romania's Digital Potential
InterviewsStrauss Romania: Evolving the consumers coffee experience is crucial
NewsCoBuild 2024: The Reference Point of the Construction Equipment and Technologies Industry in Eastern Europe - Ciugud, Alba County – May 16-18
NewsTuborg Romania announces strategic changes in the management of the company
NewsCUPRA unveils the new CUPRA Formentor and the new CUPRA Leon: built to provoke strong emotions
NewsROMANIA TO HOST THE 3rd JIVE PROJECTS CENTRAL EASTERN EUROPE HYDROGEN BUS ROADSHOW THIS SPRING
NewsMarius Tudor is the new Schneider Electric Romania Sales Director, System Integrators, OEM and industrial end customers department

The Customer Service concept is becoming a means for brand promotion – service quality creates a communication bridge between the business and the client

6 Nov 2015

Gabriel Prefac, Customer Service Director – Groupama Asigurari, speaker at the 12th edition of Customer Care Conference, explains which the main characteristics of the customer care market in Romania are.

The event, organized by Conference Arena, part of Marketing Insiders Group, will take place on November 12th 2015 at Golden Tulip Hotel in Cluj-Napoca. At the conference, top & middle managers from various industries are expected: telecom, pharma, energy insurances, finances, auto, etc.

For more information, please access the Romanian version of the article, here, or the official webpage of the event, www.conference-arena.com.