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Credit Risk & Debt Collection Forum is initiating an open debate in the field of debt collection

In Romania, the debt collection market has reached a level of maturity which invites…

Customer Experience & Retail Days debate: the relation between clients and brands is evolving beyond procedures and strategies, in the area of personalized relations

The client’s experience with the brand, as key differentiator on an increasingly crowded business…

The client's experience with the brand is becoming the main differentiator, surpassing in importance the price and the product

Until 2020, the client’s experience with the brand will be the key differentiator, according…

The Customer Service concept is becoming a means for brand promotion – service quality creates a communication bridge between the business and the client

Gabriel Prefac, Customer Service Director – Groupama Asigurari, speaker at the 12th edition of…

Romania, second place in the EU in top countries with the biggest number of fatal accidents at the workplace

Conference Arena, part of Marketing Insiders Group, will organize the third edition of the…