Digital Consumer Survey 2020: Key Insights

Digital Consumer Survey 2020: Key Insights

By Michelle Evans, Senior Head of Digital Consumer

Technological advances are creating unprecedented change across consumer-facing industries. To better understand these shifts taking place, Euromonitor surveyed over 20,000 consumers in 20 key markets globally to identify how technological advances are forever altering commerce.

Key insights include:

  • 70% of consumers desire free delivery while 30% desire either next-day or same-day delivery
  • Only 24% of connected consumers globally feel in control of their personal information
  • 55% of connected consumers globally report not having used VR and AR

Find out more by downloading our free report, Digital Consumer Survey 2020: Key Insights.

The article is property of Euromonitor International, a market research provider, and can be read in full at: https://go.euromonitor.com/white-paper-consumers-2020-digital-consumer-survey-key-insights.html?utm_campaign=SC_20_08_04_RELAUNCH_Digital_Consumer_Survey_Key_Insights_2020&utm_medium=Email&utm_source=1_Outbound