“At Citi, we are permanently striving to better support our clients in responding to an ever-evolving market environment. We know how important operational efficiency, convenience and security are when managing a business, so that is why we integrate all that into the internet capabilities we offer to our clients. CitiDirect BE, the award-winning platform, enriches our clients’ online banking experience by offering a set of portal-based web services and an integrated mobile solution. Leveraging investments made over 10+ years and providing a gateway to a breadth of online banking products across 90+ countries, 135+ currencies and 24 languages, CitiDirect BE offers a superior client experience while executing daily business transactions”, said Sebastian Kucharek, Cash Management and Trade Solutions Head.
Citi won recognition awards in seven other countries in Central and Eastern Europe (CEE), including the Czech Republic, Hungary, Slovakia, Bulgaria, Ukraine, Poland and Russia. Overall, Citi’s internet banking services have received 86 country awards in 76 countries around the world this year, and 31 regional sub-category awards in six regions. In addition, Citi is a regional winner in the CEE in sub-categories such as: Best Online Deposit, Credit and Investment Product Offerings, Best Investment Management Services, Best Online Cash Management, Best Trade Finance Services, Best Web Site Design, Best Information Security Initiatives and Best in Social Media.
Global Finance is a monthly international finance magazine founded in 1987, with a circulation of 50,000 readers in 163 countries. It covers a wide spectrum of subjects that include corporate finance, capital markets, monetary policies, banking operations and risk management. Each year Global Finance selects the best financial institutions around the world. These awards have become a recognized and trusted standard of excellence.
After an evaluation process among entries made by a world-class panel of judges, the final selection was made by editors of Global Finance Magazine, one of the world’s leading global financial markets publications. Winning banks were selected based on the following criteria: strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customers, breadth of product offerings, evidence of tangible benefits gained from Internet initiatives, and web site design and functionality. Category winners, such as “best in social media” were selected based on the relative strength and success of those web products and services.
The Regional and Global winners for these categories will be announced at an Awards Ceremony in New York City in November and published in the December issue of Global Finance. The full lists of prizes and winners by region are available on www.gfmag.com.
