The results of the survey show that 7 out of 10 CEOs and only…
CEOs are shifting their plans to transform their operating model once again and be…
An one-point improvement in customer experience can lead to a 20-percentage point increase…
By Michelle Evans
Author: Constantin Magdalina, Emerging Trends and Technologies Expert
Author: Florentina Susnea, Founder and Managing Partner, PKF Finconta
A new report from the STEP Project Global Consortium and KPMG Private Enterprise has…
A digital leader must have informal influence, not hierarchical, be creative, understand…
After a year of uncertainties and economic difficulties during which they had to rethink…
Digitization is becoming increasingly an integral part of the activity of companies in…
Governments pushing ahead with increased online services run the risk of alienating large…
In order to reach a balance, companies must give priority to process optimization, quality…