2 results (author: MCKINSEY & COMPANY SRL)  -View company profile

McKinsey & Company: 4.1 million Romanians started using digital services since 2019

Up to 2.5 million digital users plan to reduce their online activities after the…

McKinsey & Company Romania: Romanian clients perceive their experience with companies as flat

An one-point improvement in customer experience can lead to a 20-percentage point increase in…