The transfer process, which started on 5 August, completed on 16 September. It involved the technical migration of the customers’ products and accounts to the UniCredit systems as well as the legal and technical transfer of clients as well as the associated retail business staff.
“We are glad that we successfully completed this complex process, in which all parties involved closely cooperated for one common aim: an easy transfer of RBS Romania customers to UniCredit Tiriac Bank and UniCredit Consumer Financing. We will strive, as we always have, to be an easy to deal with partner and insure all customers’ access to real benefits, to products and services that meet their needs, by means of a large territorial branch network and a high performing Call Center. We will continue our growth strategy on Retail, as well as on Corporate, while at the same time maintaining our position as a leading European bank on the Romanian market” statedRasvan Radu, CEO UniCredit Tiriac Bank and Country Chairman of UniCredit in Romania.
“This is an important milestone to us as it marks the end of our strategic repositioning and our former retail and Royal Preferred Banking clients will be able to benefit from the products and services of UniCredit. RBS Romania is now a bank which is exclusively focussed on serving selected local and international corporate and institutional clients by offering top quality products in Transaction Banking and Global Markets”said Henk Paardekooper, Country Executive of RBS Romania.
Once transferred, clients will be exclusively serviced by the UniCredit network and will benefit of the UniCredit Tiriac Bank’s, respectively UniCredit Consumer Financing’s enhanced retail product and services offering. For more information, the transferred clients can call the UniCredit Tiriac Bank’s Contact Center at +40 21 200 20 20 (Romtelecom network) or +4037 263 70 20 (Vodafone network).
