Success story: iNES Group – Test ideas. Unlimited solutions

Success story: iNES Group – Test ideas. Unlimited solutions

YOU SAY SUCCESS, WE SAY GREAT EXPERIENCES. That is what we pursued throughout our entire journey until today. Giving our clients a premium experience means doing our job at the highest level and that is our mission.



The 90s – iNES is one of the first Internet providers in Romania.


Being first in our field always came naturally. Our starting point was in the 90s when Romania was experiencing a fresh breath of air at all levels, when everything was new. Back then, the business field had a whole different set of rules and companies had to adapt on the go and learn along with their partners as well as with their clients. And we did so. iNES soon became the first company in Romania to speak about Telecommunications at a high level of professionalism, including Internet Access, IPTV, FTTH, Data Center, Telephony and many other technology innovations in the years to come.


OPTICAL-FIBER COMMUNICATION - While focusing on our values like quality services, innovation, responsibility and efficiency, we continued to face the challenges in the business sector in order to meet our clients’ needs and expectations. One of the most important steps in our evolution was the development of our own optical fiber network in Bucharest. By applying the latest optical fiber technologies, iNES was able to install all clients via a FTTH (Fiber-To-The-Home) connection, which assures the best performance in terms of bandwidth and internet stability. Thus, iNES could offer an unlimited number of TV channels (especially Full HD and, later on, 4K/UHD) over a STB (Set-Top- Box) and not a computer.


2005 - The FTTH technology introduced one of the most revolutionary services seen in Romania at the time – iNES IPTV – that became one of the most important brands of iNES GROUP. The IP Television (IPTV) sends a TV signal that translates into high quality images (1080p) and sound (Dolby Digital), via an IP protocol, over a FTTH connection. This was a major breakthrough in the way Romanians saw television – an optical fiber technology that offered several features, making TV watching much more comfortable (thematic Categories for easier channel navigation, Timeshifting – replay anytime within 48 hours from the initial airing, without recording, EPG – Electronic Program Guide - channel schedule for the following 7 days, Parental Control/ Customized Profiles - configure only selected TV channels and protect by password). In 2015, iNES IPTV introduced a new dynamic and userfriendly platform, with a new graphic concept and a consistent and integrated interface, that addressed both the server system (middleware) and the STB receivers (Set-Top-Boxes) through a new firmware. These improvements brought a new set of options like PVR – Personal Video Recorder - recording TV programs on an external memory device, Media Player - playing audio/video files on the TV screen from an external memory device and Mosaic - simultaneously displaying 12 channels on the TV screen.


But one of the most important assets of the iNES IPTV service is by far, the Channels Grid. In 2009, iNES broadcast the first Full HD channel in Romania, in the iNES IPTV package, which was a giant step forward in terms of image and sound quality available at home. This development brought even more interest in the Home Cinema concept. iNES clients benefit now from more than 200 channels in the same package, including more than 60 Full HD channels and the first 4K/UHD channels in Romania. New channels are periodically added.


iNES IPTV comes in a package of services (called iNES triple Play at the beginning), along with Internet access and fixed Telephony, for a single price and a single invoice. While the competition focuses on mass market sales and segmentation of services for various prices, iNES IPTV was, and still is to this day, the most complete telecom package on the market, designed for residential users, targeted to offer premium services to an exclusive niche.



DATA CENTER – The evolution of the company continued on both B2B and B2C levels. Once iNES moved to its new office building in 2003, new business opportunities emerged, such as the development of its own Data Center in the premises, which doubled its space in the next years. The Data Center provides a high level of security and business confidentiality facilities to our clients.


QUALITY MANAGEMENT SYSTEM – Starting 2003, iNES has implemented its own quality management system according to the SR EN ISO 9001 standard, designed to allow continuous improvement of its performance by taking into account the needs and expectations of all interested parties (clients, suppliers, employees, society). iNES now owns a Quality Certificate – ISO9001:2008 TUV Rheinland, annually renewed, attesting its business process and know-how.


24/7 TECHNICAL SUPPORT - Technology does not just translate into abstract terms. Actually, we use it to facilitate the business activity and comfort of our clients. Thus, we developed a well-structured department that continues to address every issue concerning our services, providing technical support 24/7.


2009 - INFORMATION SECURITY Considering the fast evolution of the digital environment, we kept focusing on business complexity and efficiency. Therefore, in 2009, iNES decided to diversify its field of activity by taking over DigiSign company, one of the main suppliers in the field of public key infrastructure (PKI) and information technology security services. This included services and products like Qualified digital certificates, SSL certificates, Code signing certificates, Signing applications, eToken devices, Time stamp, managing to cover an important aspect of the modern way of doing businesses – providing the requested online data security and integrity for various needs.


2011 CULTURAL INTERESTS AND SOCIAL RESPONSIBILITY – Responsibility and commitment are some of the company values. Keeping that in mind, we understood that we can do more, not only on the business sector, but also on the social and cultural one. This is how the iNES Foundation came to life. We got involved in different projects, cultural, social and charitable ones.



2013 – Maintaining our business and technology innovation driven policy, we continued to follow the market changes. iNES expanded its portfolio of services once again by making a new strategic move – taking over a new company, DigiCom Systems, also a provider of professional telecommunication solutions for companies and individual users, one of the founding members of RONIX. This added new services (Wholesales – data & voice traffic, Internet and VPN, IT&C, IP telephony) to our business offer.


2014 – 2016 During this time, iNES has concentrated on permanently updating and improving the optical fiber network, reaching its highest level with the implementation of the GPON (Gigabit Passive Optical Network) technology. This was an evolution to an even more stable and faster Internet connection, making it possible to support the demanding needs of the B2B sector, as well as to provide the residential subscribers with the best Internet surfing experience and the chance to watch the newest 4K/UltraHD channels through the new IPTV platform.


2016 – THE FIRST 4K/UHD CHANNEL IN ROMANIA – The Gigabit technology set the right environment to launch the most advanced technology in television, available in Romania, the 4K/UHD revolution, keeping us as pioneers in our domain. The 4K accuracy is now available to iNES residential clients in the same iNES IPTV package.


PARTNERSHIP AND NEW BUSINESS We must also acknowledge our strong and valuable business partnerships that have supported our growth along the way. By constantly monitoring the evolution and tendencies on the IT market, we make every effort to stay competitive and deliver new services and technologies to our clients. “We always take new challenges with curiosity and enthusiasm. The telecom market is an extremely competitive one and, as a company that only operates on the Bucharest market, compared to other nationwide providers, we are proud to see that we have managed to keep our position as pioneers in the field and our business evolution milestones confirm it. iNES has a core objective, to offer a different and unique experience to its clients, applying all the necessary know-how and support, whether it’s about business partners or residential subscribers. We continue our commitment to constantly improve our services and we plan to surprise our clients with new technologies in the near future.”, says Mr. C?t?lin Cuturela, Operations Manager - iNES GROUP.