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Retail of the future: Consumers want digital, personalized experiences and to spend as little time as possible purchasing and paying for products

Retail of the future: Consumers want digital, personalized experiences and to spend as little time as possible purchasing and paying for products

Author: Ruxandra Tarlescu, PwC Romania Partner

After in recent years retailers have focused on the development of online trade, against the background of the trends imposed by the pandemic restrictions, they currently have to rethink their strategy for physical stores in order to meet consumer expectations.

For more information, please see the Romanian version of the article, here.

 

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PRICEWATERHOUSECOOPERS SERVICII SRL