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Focusing on Customer, factor of growth and differentiation for companies

Focusing on Customer, factor of growth and differentiation for companies

Author: Constantin Magdalina, Expert in Trends and Emerging Technologies

In an economic environment where consumers are becoming more and more informed and demanding, customer orientation is a vital component for the success of any company. According to a Valoria survey, 86% of consumers would be willing to pay more for a superior quality experience.

For more information, please see the Romanian version of the article, here.

 

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CONSTANTIN MAGDALINA