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Results of the global survey on digital consumers
Consumers around the world expect banks to act and interact with them as well as big brands of technology.
The latest global consumer survey on digital banking reveals where gaps are - and what banks can do to meet higher expectations.
The Deloitte Financial Services Center analyzed in May the responses of 17,100 bank customers in 17 countries to measure the current state of digitization in the banking sector.
For further details, please access here.
