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In the last few years, digitization has transformed consumer preferences, and their service delivery expectations. Due to the pervasiveness and ease of use, consumers are connected to their mobile devices to an extent unmatched by any other technology.
Globally, among the people who still lack access to the financial system, approximately 620 million belong to countries that have already introduced regulatory frameworks or encourage non-bank entities to participate in the financial services domain.
For more information, please see the attached file or the Romanian version of the article, here.
