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58 results (tag: customer experience)

The characteristics of the digitalization process in Romanian companies

Author: Constantin Magdalina, Emerging Trends and Technologies Expert

PwC Report: The productivity boost from 5G technology will add USD 1.3 trillion to global GDP by 2030

PwC’s projections show that 5G technology, used in conjunction with investments in artificial…

What will matter in 2021? Relevant trends and forecasts

Author: Elena Badea, Managing Partner, Valoria Business Solutions

Identifying digital trends in emerging markets

As a result of the pandemic, consumer online habits increased in both emerging and…

Digital Trust Insights 2021: 96% of executives said they’ll shift their cybersecurity strategy due to COVID-19

96% of executives said they’ll shift their cybersecurity strategy due to COVID-19, with…

Deloitte survey: organizations spend less than 5% of revenues on technology

The pandemic has accelerated the timeline for technology adoption and digitization, presenting…

Business Leaders Optimistic About Recovery in Europe, Research from Accenture Finds

While European companies plan to accelerate digital transformation, their slower investment…

Leveraging Technology is Helping Non-Grocery Retailers to Cope with Coronavirus

Governments around the world increasingly require non-essential stores to close as part…

Deloitte and FintechOS, partners in CEC Bank’s digital transformation

The “Welcome” package, recently launched by CEC Bank, can be accessed 100% online using…

DELOITTE ROMANIA
Real estate market remains solid, despite signs of economic slowdown

2020 may actually be the best year in the post-crisis cycle for the real…

Deloitte survey: Business executives expect automation to increase workforce capacity by 27% over the next three years

This increase leads to a significant potential to boost productivity and improve the human…

Valoria launches a new edition of the Barometer of customer centricity in Romania”

72% consider understanding client needs as the main value that supports customer focus…