The acquisition of UPC is one of the most important transactions within the telecom market in Romania. This process will create an important partner for complete telecommunications services that brings enriched benefits and top products for customers, companies and other socio-economical actors. Moreover, Vodafone will be able to support an ascending path of the Romanian digital economy.
Today, Vodafone Romania announces the finalisation of the legal merger with UPC Romania. As a result of this, UPC Romania ceases to exist as a legal entity, being absorbed by Vodafone Romania. Starting today, Vodafone Romania becomes the fixed electronic communications services provider for UPC customers. All rights and obligations UPC Romania S.A. will be taken over by Vodafone Romania S.A., without any modifications of the customers and suppliers contract’s terms.
The information from www.upc.ro will be available on www.vodafone.ro. Also, the My UPC smartphone app will be renamed in My Vodafone Fix & TV, while all its functionalities and log in customer’s credentials will remain the same.
The contact phone numbers, 031 100 1000 and 031 100 0872, will continue to be available. The customers that are paying their UPC bills using internet banking services will have to select Vodafone – pentru servicii fixe si TV instead of UPC Romania. The beneficiaries of both fixed & TV from the former UPC company and mobile services from Vodafone will continue to receive separated invoices.
Regarding the UPC stores, this will be transformed gradually and will incorporate the specifications and functionalities of Vodafone stores. The shops will continue to offer all the services and operations specific for fixed and TV and also specific operations for mobile services.
More information are available here: https://upc-devine.vodafone.ro.
Vodafone has a 23 years history in Romania. Along its history on the local market, the operator has been investing in innovation, being the first to provide GPRS (2001), then 3G (2005) and 4G services (2012). The first Call Center Service (1997), the first corporate foundation (1998), the launch of short message service - SMS - or data and fax services (1998), the first automatic speech recognition service (2014), the first NB-IoT live network (2018) and the first 5G services (2019) are among the premieres marked by Vodafone Romania on the local telecommunications market.
Vodafone Romania is a subsidiary of Vodafone Group, which is one of the world’s leading telecoms and technology service providers. We have extensive experience in connectivity, convergence and the Internet of Things, as well as championing mobile financial services and digital transformation in emerging markets.
Vodafone Group has mobile operations in 24 countries, partners with mobile networks in 42 more, and fixed broadband operations in 19 markets. As of 31 December 2019, Vodafone Group had approximately 625 million mobile customers, 27 million fixed broadband customers and 22 million TV customers, including all of the customers in Vodafone’s joint ventures and associates. For more information, please visit: www.vodafone.com.