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10 results (tag: Customer focus)

Is agility the new norm of success?

Author: Constantin Magdalina, Emerging Trends, and Technologies Expert

How do companies miss the goal of being agile?

Author: Florentina Susnea, Managing Partner, PKF Finconta

PKF FINCONTA SRL
Vienna Insurance Group reports top results after first three quarters of 2021

Net profit up by approx. 54% and earnings per share increase to EUR 2.86

Valoria launches a new edition of the Barometer of customer centricity in Romania”

72% consider understanding client needs as the main value that supports customer focus…

Which are the most client centric industries in Romania?

In the digital era, consumer experience decides the business champions. Companies that…

75% of the companies want to know the needs of the consumers, but only 27% of the companies are struggling to retain them

According to the "Barometer of focusing on the customer in companies in Romania 2017",…

Maximizing sales by bringing innovation, optimising efficiency and confidence

Products properly merchandised increase the chances of an impulse purchase.

HL DISPLAY SRL
25% of Romanian consumers declare that they have never received a superior quality service

'The superior services experience' analysis, conducted by Customer Focus and EY, explores…

ERNST & YOUNG…
Competition intensifies within Romania’s road fuels market

Competition is expected to further intensify in a slowly increasing market, generating…

ROLAND BERGER SRL
Top 10 risks and opportunities in the insurance sector in 2013 and beyond

As insurers adjust to a new environment of lower asset returns and stricter regulation,…

ERNST & YOUNG…