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457 results (tag: Clients)

Over 80% of the customers who are trying to reach a company’s contact center are put on hold

In order increase the client’s level of satisfaction, at a global level, more and…

Mercedes-Benz successfully adopted Microsoft Dynamics CRM

“Microsoft Dynamics CRM allows us to position the customer in the center of Mercedes-Benz…

Social media integration is on the rise in retail companies

The number of retail companies that will integrate social media in the strategies of…

Exporters surpass expectations

Development is important to export companies, but the proximity to clients is the key.

Modern grocery retail in Romania: next frontier for growth

Modern retail established its leadership in 2013, but is not looking to slow down…

ROLAND BERGER SRL
Romania Western region competitiveness enhancement and smart specialization

In 2010, the Europe 2020 Strategy was launched as the European Union’s ten-year growth…

Competition intensifies within Romania’s road fuels market

Competition is expected to further intensify in a slowly increasing market, generating…

ROLAND BERGER SRL
Meeting the post-financial crisis challenges: five steps for European banks to shape up

How can banks respond to a changing regulatory regime, meet their customer’s needs and…

BEARINGPOINT SRL
The Management Consultant’s role in an Operational Excellence initiative

Given the current economic climate and the pressure on costs, Operational Excellence becomes…

EU Financial Transaction Tax: fact or fiction?

The Financial Transaction Tax (‘FTT’) has been a highly debated topic ever since 2009,…

Technological breakthroughs, demographic changes, resource shortages and climate change - main global trends that will shape the future

The Romanian CEOs think there are three main global trends that will impact their…

Golf Tourism: New Opportunity for Romania?

The approximately 500 affiliated players in Romania have only five courses in the country…

KPMG ROMANIA SRL