MEDIATEL DATA SRL

Computer telephony solutions and related services for companies from vary domains like: financial, banking, administrative, transportations, telecommunications, sales, health, production, etc. The Call Center solutions developed by Mediatel Data answering successfully to any requirements of any professional contact center with very high standards. The technical elements, the hardware and Software solutions proposed to clients proved to be the perfect choice. No matter the call center operators number, from two to hundreds of operators, the software applications developed by Mediatel Data are adapted perfect on the activity unrolled. Taking count of these aspects, Mediatel Data can certainty offer complex, efficiently, innovative equipments and call center solutions. Mediatel Data solutions: - Call Center The call center services gives companies no matter of the company nature, a safe way and efficient to make telephony connections with his clients. The general activity of a regular PBX is improved by adding new services for the employees. In the present, all inbound calls are taking over by the employees. This implies a voluminousness of human funds and finances that are not available 24 hours from 24, 7 days from 7. With help of the Call Center system, is realized an efficiency interface, permanence and modern with the customers, eliminating the human errors and the personal overachievement. - Teleconference Conferences System, administrated from computer, using the digital technology. The conference service offers the freedom and efficient in work and can be installed as part as the telephonic station (PBX), and be managed from any computer. - Voice Telephone Recorder Phone conversations recording services with real time management and archiving from the PC. - Voice Mail / Automated Attendant Recording services, storage, playback and distribution of the telephony messages, controlled telephony transfers. - IVR - Interactive Voice Response Automatic answering services for calls, with real time management of the functionality. - SoftSwitch Telephony services especially created for telecommunication operators.