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3 new ways Microsoft Teams empowers Firstline Workers to achieve more

3 new ways Microsoft Teams empowers Firstline Workers to achieve more

Today, Microsoft is announcing three new features in Microsoft Teams to help Firstline Workers do their best work.

Firstline Workers are more than two billion people worldwide who work in service- or task-oriented roles across industries such as retail, hospitality, travel, and manufacturing.

We’re expanding Teams with new capabilities to digitally empower the Firstline Workforce. Today’s news includes: a customizable mobile experience with mobile-only features such as location sharing, a Graph API for the Shifts scheduling tool, which provides integration between Teams and workforce management systems, and the new Praise feature that makes it easy for managers and employees to recognize their coworkers right within Teams.

More details about the new Teams capabilities and how it works to help employees can be found here.

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