Those achieving the most with cloud — “Continuum Competitors” — treat cloud as an…
Ten tips on managing the workforce of a remote contact center
Research published by Plantronics in collaboration with key global market examiners suggests…
In order increase the client’s level of satisfaction, at a global level, more and…
The number of retail companies that will integrate social media in the strategies of…
Interview with Mr. Victor Marcu – Business Manager TCN
Interview with Florin Popa, Business to Business Director, Orange Business Services
Established in Romania since 2005 under the brand Cetelem, BNP Paribas Personal Finance…
Gartner states that the global public cloud services market is going to hit 17.5…
A long-term successful collaboration that has led to important implementations of Contact…
PayPoint Romania, the leading operator of cash payments and electronic charging through…
Starting from 3 January 2017, Daniela Davidescu, former Contact Center Director at BRD,…
Activitati ale agentilor si broker-ilor de asigurari
