loader

articles

14 results (tag: clienti)

Market research: How will customer's interaction with brands look  over ten years?

A new study shows that, within a decade, two-thirds of customers' interaction with market…

Crestere comerciala solida si utilizare tot mai intensa a canalelor digitale in prima jumatate a anului 2019

Noul CEO, Mihaela Bitu, a preluat conducerea bancii, nu doar intr-o noua etapa din…

ING Bank Romania S1 2018 - number of growing clients and the launch of ING Pay,  pay phone service

The number of clients continued to grow steadily, with 15% from one year to…

Dragos Radu, EY Law: GDPR can generate a new wave of collective lawsuits against companies that have large client portfolios

Beyond an awareness of the importance of respecting and assuring the rights of the…

Which are the most client centric industries in Romania?

In the digital era, consumer experience decides the business champions. Companies that manage the…

75% of the companies want to know the needs of the consumers, but only 27% of the companies are struggling to retain them

According to the "Barometer of focusing on the customer in companies in Romania 2017",…

8 out of 10 customers read reviews before going into a SPA center

The Public Advisors, the consulting company in communication and public relations in collaboration with…

Findings from the Global Consumer Banking Survey

The combination of a widespread lack of consumer confidence and perceived lack of differentiation…

80% of the customers who shop online waive the shopping cart

In Romania, the average loss of the shopping cart currently stands at 60% -…

Earning your customers  trust

The customer is very important, and, especially in this social media era, it is…

Over 60% of potential clients are willing to give up purchasing if websites are not optimized for mobile phones

What Zitec – one of the main local producers of online apps – recommends…

What measures should be taken to improve customer experience

A well-executed recall strategy can be an efficient part of the strategy dedicated to…