PRO BUSINESS COMMUNICATION SERVICES SRL

PRO BUSINESS COMMUNICATION SERVICES este o companie dinamica, cu competente avansate in marketing direct si outsourcing IT. Operam un call center prin care desfasuram campanii multi-channel de marketing direct prin telefon, mailing direct, email si fax. Suntem specializati in servicii de contact telefonic, atat inbound, cat si outbound. Servicii inbound: - Infoline / Hotline - Helpdesk - Suport tehnic - Customer care Servicii outbound: - Telemarketing - Lead generation (stabilire de intalniri de afaceri) - Telesales (vanzari la telefon) - Actualizare de baze de date - Prospectare de piata - Sondaje de opinie - Soft collection (colectare debite) Punem la dispozitia clientilor nostri tehnologiile avasate ale platformei hardware si software pe care o folosim: IVR (interactive voice response), ACD (automatic call distribution), CTI (computer-telephony integration) , LCR (least cost routing), predictive dialing, inregistrarea permanenta si monitorizarea convorbirilor in timp real. Oferim servicii de outsourcing, atat in domeniul IT, cat si al proceselor de afaceri. Clientii nostri provin cu preponderenta din IT & C, servicii financiare, informatii de afaceri, consultanta, publicitate, organizare de evenimente, transport si imobiliare.