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Ericsson ConsumerLab maps the 5G maturity of communications service providers

Ericsson ConsumerLab maps the 5G maturity of communications service providers

This is the first analysis of the 5G market (conducted in industry) on the consumer segment, which combines data on consumer satisfaction with market figures, assessing the level of maturity 5G and revenue strategies among 73 communications service providers

  • Ericsson study indicates four stages of mature adoption of 5G technology among communications service providers
  • One in five communications service providers, included in this study, has been ranked in the category of those at the forefront of 5G technology implementation (5G Pacesetters) and are considered leaders in the technology segment and in terms of the quality of 5G networks, have a higher marketing efficient and provide consumers with services with a higher degree of innovation
  • Vendors in the 5G Pacesetters category are three times more likely to retain their customers, while developing innovations by offering 5G services that include cloud gaming applications and virtual reality (VR) or augmented reality (AR)

For more information, please see the Romanian version of the article, here.

 

 

Authors

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ERICSSON TELECOMMUNICATIONS ROMANIA SRL