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TOP SERVICES AND CONTACT CENTERS COMPANIES (2016) Scoring Methodology by ERNST&YOUNG


#
COMPANY NAME
SCORING
(annual turnover) 2016 (RON)
QUALITATIVE SCORING 2016 (RON)
QUANTITATIVE SCORING 2016
MCR TOTAL SCORING
1 GLOBAL E-BUSINESS OPERATIONS CENTRE SRL 250.704.149,0000 10.099.451,0000 1.974,0000 3,0000
2 COMDATA SERVICE SRL 139.173.106,0000 11.747.487,0000 2.777,0000 3,0000
3 BRITISH AMERICAN SHARED SERVICES (EUROPE) SRL 278.384.647,0000 19.069.844,0000 647,0000 2,0000
4 UNICREDIT BUSINESS INTEGRATED SOLUTIONS SCPA MILANO SUCURSALA BUCURESTI 187.016.389,0000 5.623.539,0000 1.406,0000 2,0000
5 SOCIETE GENERALE EUROPEAN BUSINESS SERVICES SA 149.771.193,0000 10.672.064,0000 680,0000 2,0000
6 METRO SYSTEMS ROMANIA SRL 149.532.770,0000 7.529.816,0000 739,0000 2,0000
7 ERNST & YOUNG SUPPORT SERVICES SRL 107.707.878,0000 9.334.169,0000 465,0000 2,0000
8 AMAZON DEVELOPMENT CENTER (ROMANIA) SRL 107.233.373,0000 4.850.901,0000 566,0000 2,0000
9 E.ON SERVICII CLIENTI SRL 105.862.641,0000 4.322.826,0000 474,0000 2,0000
10 E.ON BUSINESS SERVICES IASI SRL 102.282.232,0000 1.944.463,0000 66,0000 2,0000
11 BOSCH SERVICE SOLUTIONS SRL 81.905.244,0000 5.977.225,0000 686,0000 2,0000
12 BOMBARDIER TRANSPORTATION SHARED SERVICES ROMANIA SRL 61.934.527,0000 3.755.891,0000 569,0000 2,0000
13 E.ON BUSINESS SERVICES CLUJ SRL 60.046.886,0000 2.266.222,0000 463,0000 2,0000
14 OFFICE DEPOT SERVICE CENTER SRL 42.322.656,0000 1.806.914,0000 476,0000 2,0000
15 S 800 CUSTOMER SERVICE PROVIDER SRL 36.134.754,0000 -847.513,0000 396,0000 2,0000